Shipping policy
Free Shipping on Standard Orders Over $150 (Maritime Provinces: Minimum $300)
- We offer free standard shipping within Canada on orders with a subtotal of $150 or more (before taxes and discounts).
- This offer applies only to standard-sized items. Orders containing oversized or heavy items may not qualify for free shipping.\
- Please note that shipments to maritime provinces, including New Brunswick, Nova Scotia, and Prince Edward Island, require a minimum order subtotal of $300 (before taxes and discounts) to qualify for free standard shipping.
Oversized Items
- Oversized or heavy items incur additional shipping fees, even if your order total exceeds $150.
- The exact shipping charges for oversized items will be displayed at checkout or communicated to you before your order is finalized.
Delivery Times
- Standard shipping within Canada typically takes 3–7 business days, depending on your location and product availability.
- Deliveries to the Maritime provinces (New Brunswick, Nova Scotia, and Prince Edward Island) typically take 5–8 business days.
- Please note that external factors (such as weather or carrier delays) may affect delivery times.
Order Processing
- Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order ships.
Customer Service
- If you have any questions about our shipping policy or need further assistance, please contact us at +1 (604) 638-1228 or info@vitalplus.ca. We’re here to help!